Legal
Privacy Policy
At DISI, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or make a purchase. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Last updated: February 2026
Information We Collect
We collect personal information that you voluntarily provide when placing an order, creating an account, subscribing to our newsletter, or contacting us. This includes your name, email address, shipping and billing address, phone number, and payment information.
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, pages visited, and cookies. This helps us improve our website and provide a better shopping experience.
How We Use Your Data
We use your personal data to process and fulfill your orders, including shipping and payment processing through our secure payment provider Checkout.com. Your payment details are handled directly by Checkout.com and are never stored on our servers.
We may use your email address to send order confirmations, shipping updates, and — if you have opted in — marketing communications about new collections and promotions. You can unsubscribe from marketing emails at any time.
We use analytics data to understand how visitors interact with our website, improve our product offerings, and optimize the user experience. This data is processed in aggregate and does not personally identify you.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.
Payment processing is handled by Checkout.com, a PCI DSS Level 1 certified payment provider. We do not store your full credit card details on our servers.
Cookies & Tracking
Our website uses essential cookies to enable basic functionality such as your shopping cart and language preferences. These cookies are strictly necessary and do not require consent.
We may also use analytics cookies to understand website usage patterns. You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect the core functionality of our website.
Your Rights (GDPR)
Under the GDPR, you have the right to access, rectify, or erase your personal data. You may also request data portability, restrict processing, or object to processing of your data.
You have the right to withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at [email protected].
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority.
Data Retention & Deletion
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is retained for a minimum of 5 years for tax and legal compliance.
You may request deletion of your account and associated personal data at any time by contacting us at [email protected]. We will process your request within 30 days, subject to any legal retention obligations.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact our data protection team.
Contact Privacy Team